Service Channels

  • Video Tutorials

  • Video Classes

  • Learn swiftly how you can edit a document or import a database through our group of how to video lessons.

  • F.A.Q.

  • A F.A.Q. Section

  • We will offer you a user–friendly Frequently Answered Questions section where you’ll find solutions to the most regularly asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our customer support staff is working 24 hours a day to reply to your concerns. You are going to have a reply in max one hour after the ticket submission.

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Types of Help and Support

  • Shared Hosting Support

  • Cloud Website Hosting Support

  • If you have difficulties using our Linux cloud website hosting services or need to have more resources for your websites, just let us know and we’ll give you the best tips and advices.

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  • VPS Hosting Support

  • VPS Servers Help

  • In case you run into troubles managing your SolusVM administration panel, or with any of the free scripts your VPS comes pre–installed with, just let us know.

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  • Dedicated Hosting Support

  • Dedicated Servers Support

  • We’ll be on shift 24 hours to give you some help with any given server management process or to help you enhance the active setup of your dedicated server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a team of skilled techs equipped to help you with anything connected with your semi-dedicated server. They are on hand 24/7 throughout the year.
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