In the event that you have ever had a cloud website hosting account in the past or you've dealt with any other kind of online service, you probably know from your own experience that for a lot of things it's better to consult with a live person on the telephone than to exchange support tickets or e-mail messages. If you want to find out more about a particular service before you decide to buy it or when something small has to be done, for example, it is really far easier and a lot faster to do it in real time. If you have the option to connect with representatives over the phone, it's also very likely that you are using the services of a real website hosting supplier, not just a reseller. The type of support that you will get by phone may differ between different suppliers - from very general issues to experienced technical support. Generally most providers offer pre-sales assistance and first level phone support, while more complex tech issues are resolved via e-mail and / or tickets.

Phone Support in Cloud Website Hosting

In case you choose to purchase one of our Linux cloud website hosting, you'll be able to get in touch with our customer support crew over the telephone for 14 hrs every day. We can help you choose the best package for your web sites since we think that it's better to discuss these issues with a live person. In case you already have an account, we can assist you with any kind of sales/billing questions and / or general issues, even with some technical troubles which do not require a long time or escalation to a system administrator because it will be more convenient to open a support ticket for time-consuming issues in order to have all the communication in one place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and talk with our representatives.

Phone Support in Semi-dedicated Servers

Every time you want additional info about the semi-dedicated servers that we offer, you're able to call one of the three support lines we have worldwide - in the U.S.A., the United Kingdom and Australia. Thus, you'll be able to check in advance whether our services will be appropriate for your web sites. If you're already our client and you've got a semi-dedicated account, you are able to contact us on the phone for fourteen hours every day about any kind of billing or general issues. For strictly technical problems you'll be able to employ our ticketing system in order to contact our technical support since someissues simply require more time to be dealt with, but we can help you over the phone with countless minor technical problems as well, saving you efforts and time.