One of the common reasons to get a server of your own is that you'll have complete control over the software environment and you could install anything you wish. This will allow you to run programs which need certain software to be present on the machine, which is not possible with a shared hosting server where you can install software just in the account, but not on a root level. If you aren't very familiar with this type of matters, nevertheless, you could encounter problems as managing a server of your own is different from managing a regular shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our administrators will be able to handle various tasks which should be carried out or can resolve various problems that you may encounter.

Installation and Troubleshooting in VPS Servers

You may add the upgrade with a few mouse clicks whenever you require it and irrespective of the VPS servers package you have selected. This may be done either during the order process in case you think that you'll need assistance from the very start or later on from the VPS billing Control Panel in the event that you have difficulties with any program on the server. Our competent admins can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade includes one hour of custom work and you'll be able to use it at any time. The majority of tasks take less than that, so the remaining time shall be available for the future and you shall be able to see it inside the billing Control Panel all the time. You are able to use the upgrade as a separate service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any of the dedicated service that we offer at any time that you need it. If you need some custom work from our administrators right after your web server is prepared, you'll be able to get the upgrade during the server signup procedure, or when you need something to be executed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers 60 minutes work from our admins on your hosting server, so if you come across any problems to install a third-party software or some app gives errors and doesn't work the way it is supposed to, our professionals shall assist you in a very timely manner. If a task takes less than sixty minutes, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect if you don't have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it comes with.