Regardless of the fact that the web hosting service offered by the different companies is approximately identical, every provider has got their own platform with its own modifications and different ways to accomplish specific procedures. That is the reason why, an in-depth knowledge base would be remarkably helpful both for persons with little or no past experience and for technically savvy individuals who will ultimately learn how certain procedures are accomplished, but will lose valuable time meanwhile. The purpose of such a knowledge base is to make the hosting service quick and easy to use, saving users plenty of time and efforts. The end result is gladder clients, as they can easily find the information they’re looking for, and less work for the support staff members, because typically most of the queries and difficulties that customers have are already described in the knowledge base. Given that the articles themselves are professionally written and cover more things, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

All Linux cloud website hosting that we’re offering come with an exhaustive knowledge base where you can find everything you need to know with regard to your hosting account. Whether you need to create a brand-new MySQL database, to forward a domain using an .htaccess config file or to create an email account on your computer or hand phone, you can just check our step-by-step help articles and all the information that you need will be there. When you go to a certain section of the Hepsia Control Panel, you’ll see articles that are dedicated to the features that can be accessed through it. If you prefer to see the complete article collection and get acquainted with all the features that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to cover any issue that you might come across, but in case you do not find the info that you are looking for, you can always contact us, as our client support staff representatives are working 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature a rich article archive where you can find any information that you may require about our hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we have obtained from our clients over the years and, as a result, our articles deal with specific problems that you could run into and suggest the most efficient way to repair them, for example getting an HTTP 500 error message or not being able to send e-mail messages from your desktop computer even though you have the right settings. The articles are available in every single Control Panel section and you can examine them whenever you want. They can help you improve your knowledge not only about our services, but also about the hosting service in general, as they offer elaborate guidelines and general information such as what file access permissions or cron jobs are.